FAQ

Check out our Frequently Asked Questions below. If you still need help please contact us.

Shipping

Do you offer free shipping?

YES! River Sass Boutique currently offers free shipping on orders that are $100.00 and more!

How long does shipping take?

All good things are worth the wait! River Sass Boutique fulfills orders at a first come, first serve basis. Depending on the volume of orders at the time of purchase, it could take up to seven to ten days to be fulfilled. Pre-Order items are subject to take additional time. Make sure to read the product descriptions, if an item will not ship within 7-10 business days, we will have that noted.

Where do my items ship from?

The sunshine state! River Sass Boutique is based out of Crawfordville, Florida but we are partnered with warehouses in several locations within the USA. The shipping location for each item may vary and all orders are subject to ship via USPS or UPS.

Returns

Can I make an exchange?

We cannot provide exchanges or holds due to limited inventory, unless otherwise stated. If an exchange is needed we encourage the customer to place a new order for the item(s) needed and return the other item(s). 

How can I make a return?

In order to make a return, please contact River Sass Boutique at riversassboutique@gmail.com. 

Do I pay for return shipping?

Yes, all return shipping cost is at the expense the buyer. 

General

Does River Sass Boutique have a storefront?

River Sass Online Boutique is strictly an e-commerce company that does not own or operate any other physical retail location.

Will you be re-ordering products that are out of stock?

Maybe! If an item is out of stock, we typically do not reorder unless there is a large amount of interest in the product. If something is out of stock but you want it, please let us know!

Do you offer installments?

But of course! YES! You can checkout using Sezzle, Afterpay, ShopPay and affirm to split your payments up. I mean, it only makes sense to have girl math here!

Does River Sass Online Boutique issue Gift Cards? 

Yes. River Sass Online Boutique does issue gift cards in the electronic form. 

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